Citi Bike NYC Questions and Answers
Why was I charge 87 dollars more.
I purchase 2 bikes to ride on June 27 for 12 dollars each...for 4 half hours..,. Why was I charge extra 86 more dollars... I’m confuse
What to do if I cannot find a station with available dock.
I used a bike and spent more than half hour trying to return it, but couldn’t find space at any station nearby
Helmets.
To whom it may concern, I have been citi biking to and from school for a while now and have greatly enjoyed my rides. However, each day my parents ask me why I don’t have a helmet, and I tell them it’s becsuse I simply cannot carry one to and from school as it is much of a hassle.
I wouldn assume many other people struggle with this issue as well, so I would like to propose the idea of having a helmet available with each bike as it would keep more people safe. Thank you for your time.
According to Citi Bike Nyc FAQs if you find any extra charges and their nature is unclear, contact Citi Bike Nyc customer service by phone at 1-85*-2453-311.